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   Consultation & Support
 

We offer a variety of consultation and technical support services:

General Consulting

We'll review your technological needs and your current practices, make recommendations, perform adjustments, install software and equipment, and perform ad-hoc training.

On-call Service

Who do you call when you need help? We can make support available to you by phone, e-mail and pager for emergency help. 24-hour support is available.

E-mail End User support

We can answer your customer's questions about your website or product via e-mail.

Documentation

We write clear, easy-to-understand, illustrated documentation for your procedure or product. Documentation can be provided on the web, in print, or via e-mail.

We provided e-mail suppport for the 70,000 end users of Electric Minds from 11/96 to 5/97 (when the company was sold). Other support and consulting references are available by request.

For more information, e-mail dcl@klatha.com.


Partial list of supported technologies:

  • Web-based Community
  • E-commerce
  • Information Architecture
  • Macintosh
  • Windows
  • MS-DOS
  • Small-Office Networking
  • Microsoft Office
  • PPP/Dial Up Networking
  • Netscape Communicator
  • Microsoft Internet Explorer
  • E-Mail
  • Web Research
  • Usenet
  • Printers
  • Fax Modems
  • RAM Upgrades
  • Tape Backups
  • Aging Computers